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Litchfield Hills Orthopedic Associates (LHOA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. LHOA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

LHOA provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, accessible electronic formats, other formats)

LHOA provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact our office:

Torrington Office

245 Alvord Park Road
Torrington, CT 06790
Phone: (860) 482-8539
Fax: (860) 482-4316

Bristol Office

281 North Main Street
Bristol, CT 06010
Phone: (860) 582-0822
Fax: (860) 482-4316

If you believe that LHOA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Practice Administrator
245 Alvord Park Road
Torrington, CT 06790
Phone: (860) 496-4160
Fax: (860) 482-4316

You can file a grievance in person or by mail or fax. If you need help filing a grievance, we have staff available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 1-800-537-7697 (TDD)

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